Privacy Policy

Effective Date: 8/26/2025

Redwood LSAT (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our tutoring services and website.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: name, email address, phone number.

Payment Information: billing details, payment method (processed securely through third-party providers — we do not store full credit card numbers).

Account & Scheduling Information: preferred session times, subscription details.

Website Usage Information: IP address, browser type, and pages visited (via cookies or analytics tools).

We do not knowingly collect information from children under 13.

2. How We Use Your Information

We use the information we collect to:

Provide tutoring services and manage scheduling.

Process payments and maintain billing records.

Communicate with you about sessions, programs, and updates.

Improve our services and website.

Comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties.

3. Payment Processing

Payments are handled by trusted third-party processors (e.g., Stripe). These providers comply with industry standards such as PCI DSS. We do not store full credit card details.

4. Cookies & Analytics

We may use cookies and analytics tools to understand how visitors use our site and improve the experience. You may disable cookies in your browser settings, but some features may not function properly.

5. Data Sharing & Disclosure

We may share your information only in the following cases:

With service providers (e.g., scheduling or payment platforms).

When required by law or legal process.

To protect our rights, safety, or property.

6. Data Security

We take reasonable steps to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access.

7. Data Retention

We retain information only as long as necessary to provide services, comply with legal requirements, or resolve disputes.

8. Your Rights

Under U.S. Law (including California CCPA/CPRA):

California residents have the right to:

Know what personal information we collect, use, and disclose.

Request deletion of your personal information, subject to legal exceptions.

Opt out of the sale or sharing of personal information (we do not sell your data).

Correct inaccurate information.

Not be discriminated against for exercising these rights.

To exercise these rights, please contact us at brigid@redwoodlsat.com. We may need to verify your identity before fulfilling your request.

Under GDPR (EU/UK):

If you are located in the European Economic Area (EEA) or UK, you have additional rights:

Access: request a copy of the personal data we hold about you.

Rectification: request correction of inaccurate or incomplete data.

Erasure: request deletion of your data (“right to be forgotten”).

Restriction: request limits on processing of your data.

Data Portability: request transfer of your data to another provider.

Objection: object to processing, including direct marketing.

If we rely on consent, you may withdraw it at any time. If you believe we have violated your rights, you may lodge a complaint with your local data protection authority.

9. International Data Transfers

If you are outside the U.S., please note that your information may be transferred to and stored in the United States. By using our services, you consent to such transfer, subject to safeguards as required by law (e.g., standard contractual clauses under GDPR).

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date. Continued use of our services after updates means you accept the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or your data rights, please contact us:

Redwood LSAT

brigid@redwoodlsat.com

(253) 750-2902